Students are expected to fully complete the registration processes and abide by the terms and conditions set out below. Failure to do so may result in the individual being excluded from the class permanently. These conditions are set out to ensure that all students are able to fully benefit from the class session.

Registration
Students must register using the online portal and provide accurate details and maintain and update these details when changes occur.  It is the responsibility of each student to provide accurate details of a functional email address that will be used for registration, enrolment and communication.  Each student is responsible for ensuring that their My-Syllabus account is not shared with other people including other students. Only students who have registered, applied and accepted onto the course may attend the paid courses sessions, tutorials (if applicable) and exams. Duplicate registrations are not allowed, any issues relating to registration should be sent to info@isyllabus.org.uk 

iSyllabus Limited reserves the right to discontinue any student’s registration on the course at its discretion.


Course Fees
Students must have paid the specified course or agreed scholarship fee by or on the registration day for the course for which they have enrolled on. Failure to pay the specified course fee may result in the student being removed from the course. 

Refunds and Transfers

Admin should be contacted at the earliest possible time informing in writing of the intention to discontinue with the course. If this is done less than 2 weeks prior to commencing the course, a full refund will be applicable minus a £50 admin charge. 

If Admin is informed in writing of the intention of discontinuing the course before the first diet of exams at the end of week 6 of the courses, then a 50% refund of amount payed for course will be applicable.

Transfers from like for like courses may be possible between cities and is based on availability of spaces. Please email admin with your request for a transfer request.

Student Conduct
Students are expected to maintain Islamic etiquettes and conduct in all interactions with fellow students, instructors, and course administrators. Students who display inappropriate behaviour or disrespect to fellow students or teachers may be removed from the course. The resulting removal may be without a refund and will result in suspension of their My Syllabus account.

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Privacy Policy 

iSyllabus is committed to protecting and respecting your privacy and complying with the principles of the new General Data Protection Regulation (GDPR) that came into affect in May 2018. It is therefore important to us that we process the information we hold about you fairly and transparently.

Our Privacy Policy sets out the basis on which we will process any personal data we collect from you, or that you provide through your use of our website or mailing list. We hope this policy will enable you to understand how we are handling your data. If you have any questions, or want to suggest improvements to our privacy information, please let us know by contacting us on info@isyllabus.org.uk

Cookies

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

 
iSyllabus uses cookies to store anonymous information about you and your online browsing activities. We may collect information about your computer, including, where available, your IP address, geographic location (if you allow when prompted by your browser), operating system and browser type, for system administration when you access our website. Data stored in this way is not personally identifiable. We do this to understand how our visitors use our website and to ensure the best possible user experience. We advise those wishing to control this to do so in the web browser they are using. 

Your Information

Depending on the services you interact with, we may hold the following aspects of your personal data: 
• name 
• address 
• e-mail address 
• telephone number 
• details of your visits to our website and the resources that you access using cookies 
• general communication we may have with you 
• marketing preferences 
• relationships, including organisations and affiliations 
• information on your social media profiles where you follow us 
• data acquired by third parties.

We will use all the information provided to build a profile of you to be used in delivering our services such as updating you on our activities, notifying you on upcoming events and courses and responding to any queries. 
We will take all steps reasonably necessary, including maintaining appropriate policies, procedures and security features, to ensure that your data is treated securely, protected from unauthorised and unlawful access and use, and handled in accordance with this Privacy Policy.

Mailing List Sign-up 
When you subscribe to our mailing list by either enquiring or purchasing a course, we collect personal information which we use for a number of reasons: to tell you about events and activities you’ve expressed interest in; to contact you if we need to obtain or provide additional information; to confirm that our records are correct; and to check periodically that you are satisfied with our services.

We do not rent or trade email lists with other organisations and businesses.

We use a third-party provider, Mailerlite and our own website, to deliver our news to our mailing list. We gather statistics around email opening and clicks using industry-standard technologies, which helps us monitor and improve our communication with you.

You can unsubscribe from our mailing list at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at info@isyllabus.org.uk

Links to Other Web Sites

iSyllabus website contains links to other third-party websites and uses social media features. These features may collect information about your IP address and which page you are visiting on our website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. We also maintain presences on social media platforms including Facebook, Twitter and Instagram. These sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you will need to check that site’s privacy statement.

Access to Your Personal Information

You are entitled to access the personal information that we hold on you. Email your request to info@isyllabus.org.uk

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© iSyllabus Scotland Limited (Non Profit), iSyllabus England Limited (Non Profit) and Solas Foundation 2019.

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